my name is Marwi Gonzalez. I consider it very unfair that being 10 minutes late for the appointment or 15 minutes invalidates your right to take the exam that you have been waiting for more than two weeks. And dealing with unprofessional employees who question that you should have woken up earlier questioning your time. I live in Miami, a city with a lot of traffic, I have always chosen quest but from today I will never do labs with you again and thus I will share my experience because it is not fair. I pay for my tests, they don't give them to me