16 Jun, 2018 → by ClaimboUser120886
Avoid this company unless you are willing to wait weeks and weeks for your money
Recently First Choice mastercard was forced to stop offering their prepaid credit cards to clients due to legislations changing of something to that effect. I was recommended to make the switch to Paxum to receive my pay cheque from another country. I started the process of applying for an account through Paxum and it's been nothing but a complete and utter headache. First of all they wouldn't accept anything I had as proof of address since it was different than what was on my ID since my entire family had our home of 28 years burn to the ground a few months prior and we were in the process of selling the land, and we are now renting which means the bills aren't in our name. They wouldn't accept my pay stub, my direct deposit form from my bank, a void cheque, a letter from my kids school. I had to wait until the next cycle for my bank statement to be sent to me. Now after verifying my account I applied for the card I need to have access to my funds. So after paying almost $50 USD I get told it will be another 6 weeks . This is my pay cheque from th beginning of May/end of April. I am a single mother of two growing boys with very limited funds and two birthdays quickly approaching as well as summer break I desperately need my money and I have made that apparent from day 1. First Choice had me able to spend my pay within 2 weeks of my initial account application and pay cheque deposit.