7 Jan, 2020 → by ClaimboUser141709
authorization delay
1
My mum was admitted after cardiac arrest. Her cardiologist recommended an ICD to prevent a recurrence. After 5 days we still don't have approval. The matter was escalated and the Dr who was meant to respond to the cardiologist has not given feedback. This is Completely unacceptable!! Should her condition deteriorate, or she goes into cardiac arrest again, Fedhealth will be held fully accountable!! Pls call me [protected]. Membership [protected] - Divia Gopal