This is the worst cleaning oven I have ever purchased!!! It doesn't self clean! Not only that it stains very easy! This is a very expensive oven what a horrible change! Big mistake whirlpool what a piece of junk! When I called technical support they weren't suprised I called I guess everyone is disappointed with their purchase! They told me they would send me an aqua cleaning kit! 3 months later (4 phone calls) still no kit! I called customer support again and they seem so lost and confused. They said the kit is on back order. But reading these reviews I'm Not really interested because obviously the kit doesn't work. This is the worst oven I have ever had in 30 years! The bell isn't loud enough, the glass is stained The self clean is useless, the bottom drawer keeps popping open! Cheap and very disappointing! I want a refund!!! This oven is an embarrassment!