Received product leaking & poorly packaged, make up caked. Replacement product was leaking all over packaging. Told to return with authorization number on box on all size by USPostal Service. They were the product was damaged and leaking, but insisted that it all be returned at my cost. Then they claimed they did not received the product. I shipped by USPS and the product was leaking. This problem seems to be a reoccurring problem with them. Now they want me to pay them $190 for their broken product with damaged packing & never returned my $19.95. So they sent my account to collections. I will never pay them a dime. It a scam!