So my refund request for £2.99 and £6.99 was refused after buying two in-game packs from a game called Idle: Mania. This happened last week as i logged in to see that they had announced closure of their game/servers in one days time out of nowhere. Both packs i purchased on the 25/26th of April require you to log in each day to collect rewards over a 30 day period. Clearly i had only accumulated 4-5 days worth of rewards. On the same day you could no longer find the game in the App store as they took it down immediately. They also took down their facebook page too. I explained the situation in detail to an Apple employee my as i believe i paid for something i did not receive that was out of my control. We went through the steps and a refund request was made for me. The following day my request was refused so i thought surely they may need more information? I requested a review of the request on reportaproblem making sure to include all possible information including what the company themselves had said in-game. Despite my efforts my review regarding the refund decision was not changed and remained refused. Is this normal? Did i lose my money? How is this fair? I personally cant believe it as i thought it would be a simple refund as they closed their game down and removed it from the app store out of nowhere. What would you do in my situation? Should i just give up and take the hit or should i try to get back my money which i have very little of. Thank you