Ordered a prime item on a Tuesday that needed to be signed for so I chose Saturday as the delivery day. Status says will be delivered by Saturday 10pm all week and all day Saturday. Hasn't shipped yet. I get on customer service chat and get transfered around to different people just reading off scripts. No one can say what's happening with it or why it was never bothered to be shipped when it's been almost a week now. This is I believe the 4th time I've had the issue with Amazon packages in the last year. And I live right in a city with a distribution center. I've had some items show up in a day. Amazon is just too unreliable. I'm cancelling my Prime right after I post this complaint 👍