8 Aug, 2021 → by ClaimboUser343846
ADSL line

1

On thursday morning 05 August stop working @6am in the morning, I had to wait untill 8am to phone with no avail, finally got hold of support that only tells me I need to phone after I was holding for an hour, i evential logged a fault On friday got on Telkom chat where they told me that the cables is either cut or stolen and if a technician comes out i get charged buy they will try to sort it out before end of the day (06/08) Iim working from home and already lost 2 days of work due to telkom, today 08/08 i received another telkom message that the support team will contact me, is support team now the only ones that can fix stolen lines???? Every Thursday for the past month my adsl had been cut at the telkom box why??? Service is so bad and nobody wants to help you, its time to cancel telkom lines and just use a internet provider that cares about their clients
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Telkom SA SOC you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.