We had scheduled a Rhine River cruise with Viking for mid September 2021, plus pre and post cruise excursions. In early September the EU declared the US a high risk country due to Covid. As a result, the Netherlands imposed new stringent restrictions for people traveling to their country, including a mandatory 10 quarantine period if one stayed there for longer than 12 hours. Because we had booked a two day pre-cruise excursion, our firm flight arrangements took us into Amsterdam two days before the vessel was scheduled to disembark. Viking cancelled the pre-cruise excursion along with all other Netherlands activities, leaving a truncated and [censored]ized cruise. Nor could Viking offer any assurances that neither the EU or other countries would impose additional requirements. As a result it was simply not possible for us to take this cruise. We reached out to Viking, and tried get a refund, or at least a credit to enable us to reschedule for next year when hopefully the pandemic would have passed. Viking refused point blank. They said that because all this occurred within 30 days prior to sailing, we could not cancel or reschedule, and instead we were subject to a 100% cancellation penalty. I.e. they are keeping our money, and telling us too bad. This is despite the fact that there are exceptions to their policy if one were to contract the virus. The airlines and hotels that we had booked were willing to work with us, but not Viking. It is clear that Viking does not care about their customers, good will, or anything other than money.