Called, today, because I never received my 25.00 gift card for signing up for this service. After over 1/2 hour with no resolution, other than to have them resend the form I already sent in on 1/2/21, and wait another 6-8 weeks for processing, because they never received the first form I mailed in. I was due to get the 25.00 gift card, by 2/10/21. I have pictures of form, offered to email, or send copy, etc. Told they cannot do it that way, by, Tatiana, customer service representative, and her supervisor. I'm very disappointed and dissatisfied with the level of professionalism. My form was lost, somewhere, but I have to redo everything if I want gift card...ridiculous! Please contact me about this. If I have to redo, I should receive 2 gift cards, now, for all of these problems and my time on hold, etc. Thanks for your consideration. Jenny Garsomke [protected]. [protected]@gmail.com.