Accommodation not as advertised

/ 48 reviews

15 Jan, 2022 → by Louise

Arrived at B and B with elderly mom. Her room up steep stairs… she is 80. Bathroom across hall …not en suite. Other room was a converted garage with open access to kitchen…not safe. Left the premises. Asked booking .com to assist with refund. No care at all. Lost out money. Booking.com took no responsibility. Very sad. Take the money but don’t care about customer satisfaction P

Travel and Vacations

Helpfull? 0 votes

Post your comment:

Booking.com - Other Reviews

》 Not receiving payment from Booking.com for past 3 months.

》 Hertz rental cars, rental cars in general

》 Zamalek suites by brassbell in cairo egypt

》 Won’t refund credit for cancellation

》 Abandoned customers

》 Holiday renting my co owned house without my permission

》 cancellation refund over false information

》 Incorrect information on website

》 Fraud with my refund

》 Accommodation

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Booking.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

10 Jun, 2021

"Received 3 out of 4 items"

⤷⠀Vencano ⠀

68⠀reviews

31 Jul, 2021

"I found a small black magnet in my ice cream."

⤷⠀Breyers ⠀

17⠀reviews

16 Aug, 2021

"Being stalked"

⤷⠀Classmates ⠀

56⠀reviews

9 Jul, 2021

"Payment got stuck"

⤷⠀Binance ⠀

99⠀reviews

11 Mar, 2021

"I Hate Sprint"

⤷⠀Sprint ⠀

24⠀reviews

20 Apr, 2021

"Termination fees"

⤷⠀Consumer Cellular ⠀

47⠀reviews