16 Aug, 2019 → by ClaimboUser771161
access to bell equipment in my backyard

2

I've lived at 1500 rue De Padoue, Laval, QC since 1984, I've even worked in engineering at Bell for over 28 years...A few weeks ago Bell installed a new cable and terminal, the problem is and this I've asked all the technicians that came by to have Bell's records changed, because the simplest way to access the terminal is by going through my neighbour's yard located at 1610 Place de Trieste, otherwise there is no access to the terminal as my pool equipement is in the way of the ladder that they need to use. I am usually home to answer the doorbell when a technician comes by but sometimes I'm not home and my gate is always locked because I have a pool and I would be criminally responsible if someone ( child) comes and drowns, so I don't want anyone breaking my gate to come in my backyard only to realize that they'll have to go through my neighbour's yard to access the terminal. Today Aug 16th again there was a technician that came knocking to get access to my backyard and I've had to explain yet again .So is it possible to have the terminal address changed at the attribution centre please?
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