24 May, 2021 → by ClaimboUser26641
22 days, 12+ hours on hold, 18 different company reps spoken to

1

Update by user Jun 24, 2021 I finally received the medicine that I ordered in May. I hit refill on the new prescription, as soon as the option was available. That was 6/15/21, it's now 6/24/21 and I'm still waiting on that refill to be approved and processed... EVERY SINGLE MONTH there's an issue, if I weren't bound by my insurance to use this company, I would never use them again.. Original review posted by user May 24, 2021 I logged in and hit REFILL (a good script, with 4 refills remaining) on my medications on 5/2/2021 and scheduled a delivery date of 5/18/2021 (when I would be running out of pills). I called on 5/19/2021 to inquire about why I didn't receive my transplant medications. It took three solid days of phone calls from both myself and my doctor to try and get this REFILL filled. And then when the courier finally delivered it, it was only 30 days worth of medicine, NOT the 90 days like the script said, and when I called, yet again, they couldn't answer as to how this could have happened. User's recommendation: Unless you have a death wish, DO NOT use this pharmacy.
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