6 Aug, 2021 → by ClaimboUser681921
2020 Kia Seoul
Never received any response from Kia Motors. I had to call several times and finally got in touch with the service manager and was told that they ordered a new engine. There was no explanation of what was wrong on a 2020 Kia with 36,000. Also, I was not told how long the process may take between getting the engine and getting my vehicle back. User's recommendation: Not recommended.