30 Jun, 2021 → by ClaimboUser308187
2.5 hrs to 3 hours on hold
1
I filed a claim online, however, there is no way to talk with them online to figure out situations (like a provider not contacting you) or other issues. Says I have to call. Been on hold for almost 3 hours, and this is not the first time I've been on hold. It's a racket and a joke User's recommendation: stay away from this company unless you like torture.