1 Jan, 2018 → by ClaimboUser781490
charge my account without permission
3
After ordering an item from the web site, I was added to Sahalie's "Sahalie Rewards" program without my consent. I discovered a charge of $14.95 on my credit card in January and immediately called my credit card company to register a dispute and also called "Sahalie Rewards" to cncel the membership and demand a refund. Sahalie did say they would refund my money and gave me a cancellation confirmation number but that it would take 2 billing cycles to get my money back. The customer service rep had no idea how I could have been registered automatically. I tried to contact Sahalie but their email links are not working. I am lucky I caught the charge the first time; according to the web site for Sahalie Rewards, the program charges $14.95 a month and is automatically billed to the card they have on hand. I will be watching closely next month.