1 Jan, 2018 → by ClaimboUser698417
Careful what you say to an Engen pump attendant

1

This morning, I popped into the Engen, Penford, for some fuel on my way to a golf day. This is not my typical service station of choice, but I needed cash and this station had a autobank as well. I handed the keys to the attendant, asked for R400 unleaded and headed off to the autobank. Thing is, I was driving my wife's Isuzu 250D. The attendant was next to the pump when I came in, thus would have heard the diesel engine. Inside the fuel flap is clearly written 'Diesel only' and the door has a 250D LE logo. In stead of waiting for me, or even just asking me if I am numb in the head or something, he proceded to pump 28 liters of unleaded into the vehicle, just to inform me that 'you asked for unleaded but the fuel flap says diesel' when I got back. To make a long story short, this slip-up cost me over R1000. The Engen owner and manager seemed to be so concerned about the attendant's union that they refused to carry any of the cost of the fuel, emergency repairs, or new diesel. The attendant was not even called in. Good thing I did not ask for a tank of sand. Is this Engen policy? I am not trying to shift blame totally, but some blame rests on the pump attendant here.
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