14 Jan, 2018 → by ClaimboUser684912
BUYERS BEWARE, DO NOT DO BUISNESS WITH THIS COMPANY
2
Do not do business with this company. They do not guarantee or warranty the products they manufacture; and therefore if the item you purchase stops working after their 7 day return policy, THEY WILL NOT REFUND OR REPLACE THE ITEM TO INCLUDE DEFECTIVE ITEMS. This just happened to me. I ordered 2 blue LED cone Christamas Tree to place outside my home Christmas 2017. The order was place November 22, 2017 and they said I received it December 1, 2017 when I actually received it December 6, 2017. One immediately stop working. After several attempts to reach them to included leaving voicemails I finally was able to reach a person but it was outside of their 7 day policy. As a result, they refused to help me. They said I should have contacted them within the 7 days. UM, hello... I did try to contact you within the 7 days but your company does not know how to return calls. The tree cost approximately $125 which I will never get back. Its to bad that companies like this don't care about their customers or reputation.