23 Sep, 2019 → by ClaimboUser920105
Another greedy company designed to take your money!
1
Bought a speedometer $300! Not cheap! This web site has a parts assistance program that helps select the correct part. It makes mistakes! Bought one... it didn’t fit! No pics just *** diagram that can make difficult to “I’d” the part 100%. No problem, they Bragg about a100% satisfaction guarantee. I called customer service and they blew me off almost immediately, saying “we don’t give refunds on electrical parts, it’s industry standard” Hugh!? getting irritated, I asked for the supervisor a day later. She called. Jenny, the supervisor, was rude and dismissive from the start. I was busy at the time so I asked if I could call back, she said: “sure but if you want a refund or exchange you can forget it! I asked her full name she refused! I asked who her supervisor was she refused! Then hung up on me! An honest business doesn’t hide behind “fine print” this company does. Nor, do they not warn you if there’s no Return/exchange on an item. This part was “new and used “ as the return pre-requisite Asks. There’s nothing clear in the “fine” print that the part in question, does not qualify! Nothing! In less you just don’t want to deal with customers!