Cabin changed without notification. Return flight from San Juan to Miami cancelled and we had to book our own flight home and pay for it. No one from Norwegian was able to call the airline to check the status of the flight and we found out later it left as planned. After we paid 1153.00 per person to leave the ship two days early. No reimbursement for loss of time on board, transfers, airfare, seat assignments and checked luggage fees. Missed two days on the ship. Very disappointing company. Now I understand why they only service 8.7% of the cruise market. If anyone from NCL or Mr. Frank J. Del Rio is reading this... I would love to take one of your ships to Alaska or Hawaii but at this point it does not look like I can affort to take the chance.