I have been trying for two weeks to contact customer support for repairs to my toilet. It is the same issue that I have needed to repair for the third time in as many years. I have sent 2 emails and have called several times and yet speak or be able to contact anyone. At the time of writing this I have been on hold for 1 hour and 38 miutes, and holding. I previous calls lasted 1:30, and 1:10. The three year old toilet (the most expensive toilet I have ever owned) will not flush, the sensor will not work despite changing the batteries. The quality of the product is subpar, the quality of the customer service is lacking even more. All I want is resolution of this issue so my family can have access to a properly functioning toilet.