26 May, 2016 → by ClaimboUser623524
ABSOLUTELY UNPROFESSIONAL AND CARELESS SERVICE BY “ALL AROUND VAN LINES”
1
MY SHIPMENT HAS STILL NOT REACHED MY DESTINATION. I AM IN MY APARTMENT WITH AN INFANT BABY AND REQUEST "ALL AROUND VAN LINES" TO DELIVER ON TIME AND AT LEAST KEEP ME POSTED WITH THE STATUS OF DELIVERY. I HAVE BEEN TRYING TO CALL AND REACH THEIR CUSTOMER SERVICE AND DISPATCH TEAMS BUT THEY ARE CARELESS AND DO NOT BOTHER RESPONDING BACK. PEOPLE I HAVE BEEN DEALING WITH ARE MARK BROWN AND ERIK JOHNSON. NEITHER HAS MARK CALLED ME BACK NOR HAS ERIK. THE TRUCK DRIVER SEEMS TO BE ON THE WAY TO DESTINATION BUT NO ONE AS CONTACTED ME. THE PICK UP WAS DONE ON MAY 5 2016. IT IS MAY 26TH TODAY BUT THERE IS NO STATUS UPDATE OR NEWS ABOUT THE LOCATION OF MY SHIPMENT. THIS IS TRULY UNPROFESSIONAL AND I WILL BE COMPLAINING FURTHER USING THE DOT NUMBER THESE MOVERS HAVE.