Our driver was 40 minutes late The service was absolutely unacceptable as we were ready and waiting as a courtesy to our driver 10 minutes prior, the owner of the venue we were waiting at was concerned that our driver was not coming and all. Half an hour later we were ready to take a taxi. I was shocked, disappointed and disgusted at the condition of my limousine in which Ambassador Limousine Service finally provided. Open beer cans, liquor bottles, food on the floor, and empty 2L coke and sprite bottles. I didn’t find anything classy about the clanking and rolling bottles over my shoes and my new husbands as the driver excelled and broke throughout our drive home. They offered us a $ 50 credit, for this experience? I sent them an email and called Ambassador and was told that the owner was not in the office, after a few minutes he "magically" appeared. He said that his name was Daniel and he would look into this matter. When my husband called two days later Daniel said that the owner was not going to be in until the following Wednesday. He put us on to Sam (who had no last name) and hung up on my husband.. nice. Here is just one of the pictures that we took that night. This is NOT the service that you want to deal with, they are shadey.