25 May, 2021 → by ClaimboUser520901
14k gold diamond studs
1
I checked in RIU ANTILLAS on Thursday May 20th, I was giving room #524. The room balcony door was broken, the safe was not working, among other things so I called my travel agent and he contacted the hotel to change my room. Friday morning I was moved to another room #1520. That room had similar problems. Balcony door droken, etc. But I noticed I took all my belongings to room #1520 and forgot my 14k Dimond studs in room# 524. I contacted the hotel manager ( Jacquelina Kelly) and explained the situation to her. She asked me to give her the opportunity to investigate the situation before I file a complaint. So I did, and Tuesday morning I spoke with her and my earrings are still missing.