yak is repeatedly stating my credit card has expired. This is incorrect, my card has two more years on it. Now, after spending hours over a number of days trying to get this straightened out through the 1-800 number and just being told “operators are helping other clients ” (today I was no. 38 the last time...
Read more➤
Put an order in with Yak to transfer my services from Bell Canada to them because they offered better rates and lower costs. This was done in the last week of August. I was told don't worry let us handle everything. Ironically my phone didn't get transfered and they issued a Work Order with Bell Canada to...
Read more➤
Cancelled my service with Yak because well they refuse to deactivate call waiting and customer service was atrocious. Had my number ported out to another company april 12 2016. They have informed me because I did not call their company after port out was complete I am being billed for a month I never used service. Will...
Read more➤
Yak made me take 2 vacation days off work to wait for their technician… just to be told that they've moved the date to another day or cancelled entirely. The first time, after waiting 3 hours at a house that is under renovations, I called YAK to ask about their tech and when he would arrive. I...
Read more➤
I signed up with Yak Communications in Jan/Feb 2014. Like many reviews I have read, I was put on hold for a very lengthy period of time and email communication was the worst. They rarely answer my emails and/or got back to me. It took them about to answer my emails if they even did get back...
Read more➤
