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Other Info

1888 961 4869 (United States)
+44 207 148 5800 (United Kingdom & Rest Of The World) +1 888 772 7771 (USA and Canada) +61 261 452 161 (Australia) +64 98 871 710 (New Zealand) +32 25 884 464 (Belgium) +45 78 792 981 (Denmark) +33 272 242 117 (France) +49 693 339 9415 (Germany) +39 694 803 110 (Italy) +47 21 999 485 (Norway) +34 960 473 401 (Spain) +46 410 880 200 (Sweden) +41 435 086 414 (Switzerland) +81 345 888 160 (Japan) +65 31 590 808 (Malaysia & Singapore)
2nd Floor, 62 Buckingham Gate
London
United Kingdom – SW1E6AJ
The United States
600 17th Street, Suite 200S, Denver, CO 80202

Canada
1000 rue de la Gauchetiere Ouest, Suite 2400, 24th floor, Montreal, QC H3B 4W5

Australia
Level 16, 1-7 Castlereagh Street, Sydney, NSW 2000

New Zealand41 Shortland Street, Plaza Level, Auckland 1010

JapanArk Mori Building 12F, 1-12-32 Akasaka, Minato-ku, Tokyo 107-6012 Show MoreShow Less

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Complaints & Reviews — WorldRemit

1 May, 2021

remittance not receive by the recipient

i did used the service yesterday and paid for the fees and the services (GCASH) its been 24hrs that until now my recipient still havent receive the payment. customer service is horrible different kind of excuses they took the money out right away into my bank account & refund will be 7 to 10 bussiness days different... Read more ➤

Business and Finances

28 Apr, 2021

Can not get any customer service to resolve a problem!!!

The name I entered for my transaction did not match the ID card. Even prior to submitting transaction I tried to update the name but the site would not allow me to update. The recipient tried to pick up funds as they are in transit and he couldn’t pick up d/t name dissimilarities. I attempted once again... Read more ➤

Business and Finances

24 Apr, 2021

Money sent and the recipient hasn’t received the money

Today the 04/24/2021, I BATE NKWETI MANGWI GISLA with phone number +[protected] based in the USA sent $590 to FOKA JUSTIN based in Douala-CAMEROON with Orange mobile money phone number +[protected] and the money has not been delivered. My about has been debited. What is going on? Worldremit asked for a picture of my passport which I... Read more ➤

Business and Finances

31 Mar, 2021

Payment Not processed

I have sent money – 2 different transactions. I do this every month . Every now and again they withhold funds for no discernable reason. This time around they have asked me to verify the ID of the recipient, after I had already sent the money! the recipient of coz lives thousands of miles away in another... Read more ➤

Business and Finances

28 Feb, 2021

Am I need of help immediately

My name is Yasiin Mohamed Ali, I sent money more than a month ago to Kenya to Abdi Ali Dubow the money was on hold they asked me for receivers Id card, I sent them but still my money is on hold I asked them to cancel the transaction and refund the money still I did not... Read more ➤

Business and Finances

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"Mine and my daughter-in-law’s experience this past Friday"
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Poor service

It was necessary to make medicine at the beginning of the week. Since I regularly shop in Benu pharmacy, I went there because it is advertised that medicines are being prepared there. But... it was a big disappointment when I placed the order. I was grossly refused to come in 3 days or to go to another pharmacy, which also prepares medicines. Of course, I went to the second pharmacy, where the medicine was made for me on the same day. Question: Why is it advertised that medicines are being made but not being served?