Toll-Free Number:

(855) 846-9766

Company Address

Build.com

402 Otterson Dr Suite 100

Chico,

United States

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Complaints & Reviews — Wine Cooler Direct

2 Mar, 2021

Horrible Purchasing experience and customer service

I purchased a wine cooler from winecoolersdirect.com which is a build.com website. When dealing with their customer service, I was forwarded to build.com each time through chat, email and phone. This is the worst customer service Ive ever experience. I waited for an…

Appliances and Electronics

23 Jul, 2019

All my issues have been resolved.

Ginger at Wine Cooler Direct helped resolve my issue with the panel and I am very pleased. I would recommend Wine Cooler Direct.

Appliances and Electronics

12 Jul, 2019

Bought a Uline wine cooler from this company. The picture on their website shows it as a finished product but when you get the cooler it comes panel ready so it doesn’t have anything covering the door

They said should have understood what panel ready meant and they will not take the cooler back or exchange it. They don’t provide the panel door nor does the manufacturer. I have a wine cooler with out a door panel or handle.

Appliances and Electronics

6 Dec, 2018

Ice Maker Nightmare

I highly advise everyone to Not but a product from Wine Cooler Direct !!!!!!!!!!!!!!!!!!!!!!!! I spent 2,000 dollars on a Kitchenaid Ice Maker August 21st 2018 It is now December 7th 2018 I still have an ice maker that has never worked since being bought & delivered . I have had 3 service calls and it still... Read more➤

Appliances and Electronics

7 Nov, 2018

DECEPTIVE RETURN POLICIES

Update by user Dec 07, 2018 No updates here – they haven’t addressed the issue at all. I have filed a complaint with the FLA Attny General given their deceptive return advertisements and disputed with paypal. Still waiting for a resolution. Original review posted by user Nov 07, 2018 Not happy about my experience with winecooler direct... Read more➤

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