I have called customer service and was told that I could not use my week. Because it expired but that was the time that Covid hit and I ended up being very sick and had Covid. I was working in the school system they were not allowing us to go out of New Jersey. And now they...
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Place booked was supposedly good for June. I was given a certificate that when I pressed redeem it did not bring up the full menu and only allowed the same lousy choices you give on your free certificates. I called and they said I could not make the exchange for the full menu online, only by phone....
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Dear Mr/Mrs, Thanks in advance for your considerations. We got our week exchange at Porto Sokhna resort, unfortunately! It’s our second night and we already wanna leave that terrible place, starting from our arrival, we arrived at 18:00 and we were shocked that the reception was closed!!! We called the management and they replied to us by...
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Several years ago Interval sold me on their Platinum membership which have several minor benefits but the only benefit worth jumping from their Gold to the Platinum is the companion air certificate. My account is on auto renew and I just last week received the welcome back packet outlining my benefits, which include companion air fare. When...
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Was on hold for over 20 minutes then THEY disconnected me . Have now been on for 40+ minutes. I am calling about hidden charges. They call them exchanges but by the time charges are paid it would have been cheaper to to book room outright Buyer beware! Also they pushed gold membership which we purchased. After...
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Poor service
Customers get a TOP SHOP robot duster when we start trying new dusters If they suspect that something is wrong with this, call the manager, who explained to us what problems we have with their product, then the manager replied that you can bring the product to the place of inspection. The robot dusted us unevenly, cleaned the floor surface and sucked the edges of the carpet, and did not drive back to his power cord-battery. When we ask the operator if we can return the product at all, as we are not satisfied, we receive an answer that no one will return the money to you, even though we, as consumers, have the right to return the product within 14 days. time! We return the product to the senders who did not have a work order! Nobody returned the money to us!
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