More Contact Info

Toll-Free Number:

(866) 445-5880

Accounting/ Billing:

(800) 347-1991

Account and Service Support

(800) 537-7755

Financial Support

Media:

(501) 580-7218

Cellphone

(501) 580-4759

Cellphone

(501) 748-5876

Office

(501) 748-5342

Office

Sales/ Reservations:

(800) 481-5441

Order Updates

(844) 408-0441

Orders

(866) 445-8084

Sales

(888) 664-0841

Sales

Other Info

Other Info (opening hours):

Live Chat Hours:

Online shopping orders, Billing and Payments:

Monday – Friday: 8 a.m. – 6 p.m. (ET)

Saturday: 8:30 a.m. – 5 p.m. (ET)

TV and Internet Technical Support, Phone Service Repairs:

Monday – Friday: 8 a.m. – 6 p.m. (ET)

Saturday: 8:30 a.m. – 5 p.m. (ET)

Account Support Hours:

Monday – Friday: 7:00 am – 8:00 pm (ET)

Saturday: 8:30 am – 5:00 pm (ET)

Financial Support Hours:

Monday – Friday: 8:00 am – 6:00 pm (ET)

Saturday: 8:30 am – 5:00 pm (ET)

Sales Hours:

Monday – Friday: 7:00 am – 10:00 pm (ET)

Saturday: 8:30 am – 8:00 pm (ET)

Sunday: 9:00 am – 7:00 pm (ET)

Order Updates Hours:

Monday – Friday: 8:00 am – 6:00 pm (ET)

Service Support Hours:

Available 24/7

Company Address

Windstream Intellectual Property Services, LLC

4001 Rodney Parham Road

Little Rock,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Windstream , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Windstream

20 Apr, 2021

They are screwed up no wonder they are in backruptcy

I added a phone line to my business account. They provided the number and they can port their own number. Then called them and 2 times already they just hang up. They purchased Broadview and they have no clue about troubleshooting issues with those accounts. They sound choppy on the tech support lines, so you can barely... Read more➤

Telecommunications

1 Apr, 2021

Resolved: Downhill since 1993 – rock bottom now as can’t even get technician out

Update by user May 01, 2021 Discount and upgrade.. Original review posted by user Apr 01, 2021 Called 3/25 with internet problems (dropping services, having to unplug, replug, reboot hourly; .03 MB upload). Given appt for 3/30. Stayed home all day missing work (-$150) to be told they were rescheduling for 4/1. Stayed home all day today... Read more➤

Telecommunications

16 Feb, 2021

Paying for high speed internet and not getting it

Paying for high speed which is considered 25 Mbps plus getting billed another $10 a month for ” Loyal internet plan 25 Mbps , my speed is 13 Mbps User’s recommendation: Check your speed.

Telecommunications

9 Feb, 2021

WINDSTREAM HAS TERRIBLE CUSTOMER SERVICE AND REPAIRS

Horrible, horrible customer service. When talking to a supervisor, after waiting 30 minutes to be connected, we got cut off and the supervisor lied saying he tried to call us back and no one picked up…we had the phone next to us waiting for a call. We have been trying to get our internet to work correctly... Read more➤

Telecommunications

12 Jan, 2021

Tired of runaround and inefficiency of a sound procedure to return refunds in a timely matter

When I left wind stream they took two auto-pays out, they gave me a time my money would be returned. When I got another letter from them, they took more out and now say they only owe me $40.76. Solo now it has been approximately 4 months and yet instead of money…

Telecommunications