Update by user Feb 06, 2020 Two months later and I still haven’t received the receipt but I have an email in which they confirm that the equipment has been received so I will hang on to that if they come back for payment again. I have given up hope on an explanation of why I was...
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been having problem wowway phone reps are over sea now, there changing account produces and service I have on acct every day taking thing I never asked for off account, vsndcwowway will jot fiz my internet can’t do online college homework if gose out ever min
WCall in to get wide open west service fixed tech not help over phone changes thing on account daily even if don’t call internet keeps going down can’t do online homework like this. In modem event log I get improper CVC configuration file will not fix it tell me I have right one with out fixing it...
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After 1.5 years of trying to resolve our final billing, we thought we had agreement from Customer Service to waive an early termination fee. We had been customers for 15 years but moved to a new home not serviced by WOW. Because of the two mile move outside their service area, we were hit with a substantial...
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I have been with this company for about 5 years. My service sucks….the customers service rep was very rude…and unapologetically unconcerned with my issue….. I will be looking for new provider..
