This product was supposed to last 5 years but lasted less than 2. The purported “5 year warranty” is a sham. They charge $300 shipping for the replacement cover, plus they charge you a fair amount to make the new one, so to get it replaced under warranty would have ended up costing me just $3 less...
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There was a defect in the cover – per them. I could use warranty but would have to pay shipping….. Guess what, shipping was almost the cost of ordering a new cover. Will NEVER use them again….
Hello. I have a Signature spa S13 which I purchased in 2015 with round corners. I need to get a replacement cover. I called Signature and they referred me to you. Can you tell what size cover with dimensions I need to order. Thank You Jonathan
I just want to say, I have had NO trouble with them. It is easy to order, a good price, comes fairly quick, and good service. Thanks
I filed a claim with the carrier because they did not call prior to delivering. They left the item with my neighbor. The neighbor signed received but not with my permission. If Roadrunner (the carrier) had called there would not be a problem. However, when I found my cover it had a rip in the corner. No...
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