Dear Sir , I bought my weslo cross cycle less than a year ago.I love the bike but the belt on the wheel broke.Model is Welex612151 Serial #Mm021H210****. I didn’t know if it was a part I could purchase. Tky Maryanne Binkowski User’s recommendation: I did not get a response. I am a happy customer.
After posting a complaint on pissed consumer, they made a contact with me and Wes little said I would be hearing from them soon that my order would be on the way, but since November I have been told the same thing theyre waiting for a boat from China. All I have ordered is two replacement parts...
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Treadmill wasn’t working. Customer service got back with me and helped me with a reset. Everything is working!
I ordered an exercise bike. It arrived with two essential parts missinghandlebar extensions. I called and was told they would be reordered. Two months + later they are still waiting for the parts to arrive in their warehouse. I am told to blame COVID-19. Not buying that from a company that claims to be a leader in...
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Assembled per instructions. The exercise bike does not run smooth like in the video Not sure what needs to be adjusted. Turned tension on low still hard to peddle smooth without that hesitation of feeling stuck. I’m a cardiac patient was suggested to get a stationary bike, I don’t want to get a heart attack from this...
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