More Contact Info

Toll-Free Number:

(866) 797-9018

Customer Service:

(800) 553-1902

(800) 593-9529

Other Info

Other Info (opening hours):

[email protected]

Monday – Friday, 8:00am to 5:00pm (CST)

Company Address

WM Headquarters

1001 Fannin, Suite 4000

Houston,

United States

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Complaints & Reviews — Waste Management

12 Apr, 2021

The service is getting worse!

I have been with this Company for over 15 years, but pricing is steadily going up and service is the worse it has ever been. I know it’s time for a change when Customer service puts you on hold for 30 minutes an than hangs up on you. I am so tired of dealing with it and... Read more ➤

Waste And Recycling Services

12 Apr, 2021

Waste Management trash pu failed to pu chair next to my empty gsrbage can this morning. I called and have been on hold for over 20 minutes and no one answered. I w be embarrased to work for firm w 1.4

This is a company that has absolutely no interest in customer service or solving customer problems. Shame on you managent for not carrying. H HolleyD

Waste And Recycling Services

7 Apr, 2021

Consistent failure to pickup trash as scheduled

On March 15, 2021, Highlands Ranch had 26 inches of snow. 2 days later, the 17th, was my trash pick up day. Waste Management not only did not service our area on the the scheduled pickup day, but took off the entire week in the entire Denver area. Their chief…

Waste And Recycling Services

24 Mar, 2021

Bad trash pick up raised fees twice in 6 monthe

not getting 2 pickups a week, raising fees twice in 6 monthsand almost doubling in a year. bad customer service and lying about pick ups User’s recommendation: get different co.

Waste And Recycling Services

24 Mar, 2021

Unreliable home trash pickup and fees raised twice in 6 months

I have had this co, for 25years now have had bad home pick up and fees raised twice in last 6 months and almosted doubled in last 2 years. bad customer service and lying about trash being picked up. User’s recommendation: use different company if available.

Waste And Recycling Services

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