More Contact Info

Toll-Free Number:

(877) 614-8873

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 10:00pm

Saturday – Sunday: 10:00am – 8:00pm

Company Address

RJR Vapor Co., LLC

P.O. Box 2959

Winston-Salem,

United States

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Complaints & Reviews — Vuse Vapor

27 Dec, 2020

Vuse Vibe draw issue

I quit smoking cigarettes’ due to Vuse Vibe. I love the full taste I get from them, let me tell you I have spent lots of money trying different ones and Vuse Vibe is the best. I also love Vuse Alto as well. My last Vuse Vibe unit has a draw issue. I have to draw hard... Read more➤

Cigarettes and Tobacco

19 Dec, 2020

My camera is not working

Not happy and your service its not any good. Your product really hurt me again tonight! User’s recommendation: not to happy.

Cigarettes and Tobacco

18 Dec, 2020

Constantly defective cartridges

I’ve been using the vise alto for almost a year now. I buy 2 cartridges every week or so. At least HALF of all the cartridges I buy are unusable or defective. Even if the cartridge is visibly full, more often than not they don’t hit/produce vapor. I have had completely full, unused cartridges straight from the... Read more➤

Cigarettes and Tobacco

17 Dec, 2020

Pods won’t work

I bought a 2 pack of 5.0 menthol pods and they didnt hit. My vape pen was charged, I wiped the bottom off and still doesnt work. I called customer service and the First Lady hung up on me as soon as I stated my issue. I called again and the lady said they where have issues... Read more➤

Cigarettes and Tobacco

15 Dec, 2020