More Contact Info

Customer Service:

+44 808 005 7397

Customer Service:

+44 808 005 7397

Accesibility:

+44 333 304 3222

Company Address

VOXI trading under Vodafone Ltd

Vodafone House, The Connection

Newbury,

United Kingdom

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Complaints & Reviews — Voxi

8 Aug, 2021

The chat has been cut off

I wanted to buy 5gb for £15. When I went to pay, I lost the chat with Voxi. It’s really frustrating. I need someone to speak to me and I pay by Credit Card User’s recommendation: Poor service.

Telecommunications

29 Jul, 2021

Deals

Awful. Unable to get hold of a customer service representative. Automated chat didnt understand any questions. Even when I asked for a contact telephone number.

Telecommunications

28 Jul, 2021

Activate my plan

I am trying to activate my sim but I am unable and I don’t have any customer service no every time I try it says something went wrong and I don’t know what’s going wrong actually

Telecommunications

24 Jul, 2021

Unable to buy more data and top up due to voxi being down

Shocked at VOXI not offering any alternative way of topping up or buying more data when their website is down. Called Vodafone to top up £20, but does not translate to any data at the moment. Beware of VOXI, their website is often down, never paid it much notice until realizing that the always on data offer... Read more➤

Telecommunications

21 Jul, 2021

Could not change my billing date

I tried to contact voxi to change my billing date and found it impossible to do so ! Was not happy !

Telecommunications

Most Reviewed

7 Jun, 2021

"Need to cancel my Sunpass because it was duplicated by accident and I cannot get a hold of a person no matter what I do to cancel it I’ve been trying for three weeks"
Sunpass