More Contact Info

Customer Service:

+4 998 148 7880

+49 800 875 1234

Customer Service:

+4 998 148 7880

+49 800 875 1234

Fax:

+49981/48788-99

Company Address

Pro-Aqua International GmbH

Technologiepark 6

Ansbach,

Germany

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Complaints & Reviews — Vivenso

28 Jun, 2021

Unbelievably bad service

I paid $2500 for this vacuum unit three years ago. The brush motor doesn’t work, and the ONE service company in my area has put me off for over a month with one excuse after another. Never had such bad service. I sent an email to the company’s website, but never heard back. There is no service... Read more➤

Appliances and Electronics

10 Dec, 2018

Warranty is a LIE! Customer Service is TERRIBLE!!

My husband and I bought a Vivenso Smart System in June 2017. System works fine. The hose has gotten clogged but nothing we couldn’t take care of ourselves. About a month ago, November 2018, while using the upholstery attachment it came apart. I wasn’t being rough or abusing the tool. It is simply faulty. So we contact... Read more➤

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