More Contact Info

Toll-Free Number:

(800) 793-2601

Customer Service:

(800) 381-0759

Arbitration:

(800) 474-2371

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8 am – 11 pm EST

Saturday – Sunday: 9 am – 6 pm EST

Mailing Address:

4700 Exchange Court Suite 200,

Boca Raton, FL 33431

Company Address

Vitacost.com

5400 Broken Sound Blvd, Suite 500

Boca Raton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vitacost , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Vitacost

20 Sep, 2019

Ordering online will mess up your bank account

I tried placing the same order twice with them online and through their app. All I got was error messages, and they kept pulling money from my account a total of 4 times! I had pending charges, still no order number or completed order!! I had to wait 5 days for the charges to drop off my... Read more➤

Pharmaceutical Companies

6 Aug, 2019

Happy ending

The woman I spoke with was very efficient. The product I originally ordered arrived in a few days. All is well.

Pharmaceutical Companies

3 Aug, 2019

Can’t track my order

Was ansewered by a robotic voice saying they are closed even though it was their working hours for the day.

Pharmaceutical Companies

28 Jun, 2019

Quality of items ordered

One of the items I received is nearing expiration date. The customer service person does not willing to send a newer one.

Pharmaceutical Companies

6 Oct, 2018

Vitacost.com has the Worst Customer Service

I found an item I wanted to buy from a email they sent me promsing Free Shipping. I ordered the item, but decided I wanted two of his item and website would not let me order two! So I sent them an email and asked for help, no telephne number was listed. They didn’t get back to... Read more➤

Pharmaceutical Companies