I have been calling for over a week for a eye appointment. On hold for over a hour. No answer!!!! Your recordings while I am on hold point me to your website to make an appointment online. GUESS WHAT!?!?!?? Your website is not allowing that! I know I am not the only one having this issue with...
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Awful! They sent me a link to make an online appointment. I tried three different stores and all of them say they are booked for the entire month of October November and December. I tried calling each of the stores and was put on hold with god awful music and no one answering at each store for...
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This is the first time I encounter such inept & pathetic customer service at an eye/glasses store. Previously, Id check in, get an eye exam & poof, my prescription was determined, would select my glasses, go for a fitting & on I went about my business with…
My glases was bought a year ago only use them to sign in book at work , the screw fell out took it to vosion works they did not have any in stock but the lady took it from the glasses on the wall and again the glasses fell nptice the sctew was Strip so i took...
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I am completely upset with how this establishment provides communication. My complaint is not with my local store, employees and/or physician. My complaint is with the company as a whole, as you cannot call your office direct to schedule an appointment, check on an…
