Had eye exam; glasses ordered and when they came in could not see clearly at all. Dr didn’t seem to know what problem was. Then they changed alignment told me it would take 7 days; now told it will be 2 more weeks = 3 weeks. Worse store manager; worse DR worse everything!!! Would never recommend to...
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My company bought a pair of safety glasses, they were not correct. I went back and made a complaint. I was told to schedule an appointment. After not being able to schedule online, then tried by phone, it was impossible to schedule an appointment. I drove over and made the appointment. I waited over a week then...
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Update by user Apr 02, 2021 They replied something like, “That’s awful! We forwarded your complaint to their central office”, saying there would be some sort of response. There never was. Note that at this moment, there are 499 complaints regarding Visionworks. They simply don’t care. The lack of response to all of us is not negligence....
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Hello, I recently moved from Reston VA to Cary NC and the day before the location closed I visited the Cary store to have my nose guard fixed and the lady repairing it snapped off the metal nose piece thereby rendering my glasses not wearable. She told me she would give me 60% off if I ordered...
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My appointment was at 9 a.m.. the store in Pittsford is located behind other buildings away from the road with no street sign. Consequently it took me a few minutes to find the place. I walked into the store at 9:06. I was told immediately that the doctor was very…
