Vietnam Airlines




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Vietnam Airlines

Average Rating:

1.18 / 34 rates
200 Nguyen Son Str., Long Bien Dist.,
Phone: (84-4) 38320320
Web: http://www.vietnamairlines.com

Category: Airlines & Aviation

Toll-Free Number:
(866) 677-8909
Customer Service:
(415) 677-8909
(202) 366-2220
(415) 677-0888
(415) 677-9088
(415) 677-8968

For Lotusmiles members
+841 900 1800

Outside Vietnam
+84 243 832 0320

within Vietnam
+841 900 1100
+84 243 827 2289
+84 243 872 2375
Media:
+8 490 324 2577
Press Inquiries

Fax:
+1 (415) 677 9788
Other Info

(84-4) 38320320
(84-8) 38320320
200 Nguyen Son Str., Long Bien Dist.,
N/A
N/A

Company Address
Vietnam Airlines
1388 Sutter Street, Ste 500
San Francisco,
United States

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Complaints & Reviews — Vietnam Airlines


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Does not fulfill the promise

When ordering the goods from 110.shop, when confirming the purchase, it was written that the goods will be delivered within 2 working days. Already on the 1st working day, 3 of the ordered 4 products arrived. On the evening of the 2nd working day, when the last product had not arrived, by contacting the customer service center, it was said that the product was "stuck" and will be delivered tomorrow or tomorrow. When asked whether customers should not be notified that the promise to "deliver the product within 2 working days" would not be fulfilled, the answer was received that they did not have such a service (but maybe it should be introduced then). On the evening of the promised "tomorrow" day, a message was received that the product has been delivered to the courier, so at best, the product will be delivered only the next day. Sorry, that we were the 1% to whom the product is not delivered on time.

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