Complaints & Reviews — UncommonGoods

Telstra Go3 TV + Films free for 3 months

In September, Telstra offered a gift by changing the tariff plan to Go3 Tv + Films free for 3 months. But as it turns out, if you do not refuse this gift after 3 months, then this service is automatically subscribed and a monthly fee of 7. 99 dollars is applied. What Telstra looks like has not learned from the penalty imposed by Ptac. As already acknowledged, the active and explicit consent of the consumer is required. Accepting a gift, in my opinion, does not constitute consent to subscribe to the service. Now, when changing tariff plans, a discount for an unlimited tariff plan for 12 months also appears. I understand that the discount is valid for 12 months, but no. Enter into a contract and you may not terminate it for 12 months. It's such a word game, the consumer is always a loser, himself has not understood something. Once wrote - Price valid for a contract of 12 months. Telstra Internet is a completely different thing. The home router is not able to pull any film in the evenings, even in the worst quality, it disconnects all the time and cannot connect. At the same time, connecting the phone as a hammock television shows even the best quality. And always all sorts of reservations, change the router, too many users in the evenings connect to the tower. You are too densely populated, the house does not have such a roof, etc. Remember for free there is only mousetrap cheese.