Toll-Free Number:

(866) 486-7782

Other Info

+1 866 486 7782 (Customer Service) +1 877 367 5773 (Loans) +1 541 440 3961 (International)
One SW Columbia Street, First Floor
Portland , Oregon
United States – 97258
Mon7:00 AM – 7:00 PM
Tue7:00 AM – 7:00 PM
Wed7:00 AM – 7:00 PM
Thu7:00 AM – 7:00 PM
Fri7:00 AM – 7:00 PM
Sat8:00 AM – 5:00 PM
Sun8:00 AM – 5:00 PM
Locations

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P.O. Box 1820, Roseburg, OR 97470

Home Loan
PO Box 2224, Spokane, WA 99210 Show MoreShow Less

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Complaints & Reviews — Umpqua Bank

20 Aug, 2020

Online personal banking

I am not getting a security code texted or phoned to me, so I cannot access my account online. I cannot lodge a complaint either as I cannot dream of how I'm supposed to carry on for 350 words. Your site is forcing me to sign in in a social accout – [censored]. I'm emailing a business... Read more➤

Banks, Finance Companies

21 Dec, 2019

Do not use the Stevenson branch. I was given dishonest answers rather than a remedy for a problem the bank created.

The branch manager gave untruthful answers to my request for assistance when the bank’s atm mechanically malfuntioned and ate my atm card ( issued by another bank). She said she was prohibited from returning cards “captured” by the atm regardless of the circumstances. In this case there was no question the atm had broken. The screen began... Read more➤

Banks, Finance Companies

1 Nov, 2018

Discrimination and Disgusting Customer Service

I opened a personal account my finance manager was to wire one wire to check all details were correct. He wired three wires by mistake. Umpqua froze my account before I had a chance to use it. They actually insinuated my clients should mark wires to Umpqua satisfaction. I said my clients don’t work for Umpqua. My... Read more➤

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How can I call someone?

I don't understand how someone can call there? calls at any time of the day, but no one answers. What's going on there? One could check if there is communication in order. sad that it...