More Contact Info

Customer Service:

+44 193 257 8000

+44 191 277 2222

Complaints/ Feedback:

(919) 460-9778

Headquarters:

+3 314 818 5000

France

Legal:

+822 736 8275

Media:

(415) 547-4000

San Francisco

+453 832 0300

Ballerup

+86 215 467 4545

China

+4 921 133 8000

Dusseldorf

+52 555 207 9983

Mexico

+3 902 488 6711

Milano

+1 514 490 2000

Montreal

+1 418 524 1222

Québec

+55 112 615 7707

Sao Paulo

+656 408 3000

Singapore

+3 491 640 4600

Spain

+44 207 278 2539

Sydney

+1 416 840 1240

Toronto

Fax:

+44 (0) 1932 578 001

Other Info

+1 800 952 5210
+1 916 445 1254 +1 (415) 547-4000
625 Third Street
San Francisco , California
United States – 94107

Company Address

Ubisoft Ltd.

28 Rue Armand Carrel, London Street

Montreuil,

France

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Complaints & Reviews — Ubisoft

14 Jun, 2021

*** support system… impossible to get help… R6 is the only game to crash my 3k$ computer that is 5 months old

R6 does not start up on my pc… i have tried evert forumla possible on google search to try and fix this issue… i have an extremely strong computer… your game is the only game refusing to work… i played R6 on xbox since 2015…. die hard fan. User’s recommendation: dont buy r6 unless you wanna become... Read more ➤

Software and Video Games

14 Jun, 2021

I didn’t leave or do anything just kick me out please rest my abandoned and the round

I got connection failed during a rank game but my internet and everything was fine it just kick me out and my team surrounded and now I got 2 day abandoned section can I get my stuff back and the round to User’s recommendation: Trust they could help you.

Software and Video Games

26 May, 2021

Game does not work at all.

Thought I was buying a game but all I got was a blank disk Sainsbury won’t refund or exchange was told to talk to Ubisoft been trying all morning with no luck £51 paid for the VALHALLA GAME Shirley Chapman

Software and Video Games

17 Apr, 2021

My character that I have been working on for a long time in the division 2 has been deleted on accident.

My character on the division 2 was deleted because my controller automatically presses right stick which lets you have the option to delete your character. I accidentally did so and I was wondering if I could get my character back. This is a very unfortunate situation as I have plenty of friends on the game and I... Read more ➤

Software and Video Games

12 Apr, 2021

Ubisoft Connect

Why is it that I own a game on your really poor performing platform, and have it downloaded, yet I have to log into your service to be able to play it. It is completely asinine to not allow a customer to load a game that they have on their pc without your [censored]ty pc program. You... Read more ➤

Software and Video Games