British American Tobacco




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British American Tobacco

Average Rating:

1.04 / 117 votes / 14 reviews
Globe House, 4 Temple Place
London
United Kingdom

Phone number: +44 207 845 1000
Web: http://www.bat.com

Category: Tobacco Products

Links of British American Tobacco
Customer Service:
+44 207 845 1000
Customer Service:
+44 207 845 1000
Investors/ Franchasing:
+44 207 845 1239
Investor Relations Executive

+44 207 845 1263
Investor Relations Manager

+44 207 845 1138
Investor Relations Manager

+44 207 845 2012
Senior Investor Relations Manager

Media:
+44 207 845 2888
Press Inquiries

Fax:
+44 (0) 20 7845 2214
Other Info

+44 207 845 1000 (United Kingdom) +353 12 052 300 (Ireland) +1 336 741 2000 (United States) +1 514 932 6161 (Canada) +61 293 701 500 (Australia) +64 93 579 430 (New Zealand) +43 120 512 260 (Austria) +32 24 131 211 (Belgium) +45 39 556 300 (Denmark) +358 973 1311 (Finland) +33 171 119 000 (France) +49 40 415 101 (Germany) +39 652 871 (Italy) +31 205 406 911 (Netherlands) +47 22 081 000 (Norway) +48 225 754 300 (Poland) +351 213 845 160 (Portugal) +7 495 974 0555 (Russia) +34 915 551 904 (Spain) +46 854 673 000 (Sweden) +41 216 141 614 (Switzerland) +90 212 367 8000 (Turkey) +86 106 539 1388 (China) +852 29 182 888 (Hong Kong) +62 215 268 388 (Indonesia) +81 364 405 700 (Japan) +60 327 208 188 (Malaysia) +63 28 478 983 (Philippines) +65 63 388 998 (Singapore) +27 210 036 500 (South Africa) +82 221 127 100 (South Korea) +886 287 891 230 (Taiwan) +84 88 219 888 (Vietnam) +971 43 659 500 (UAE & Saudi Arabia) +54 114 724 8444 (Argentina) +55 213 849 9000 (Brazil) +562 464 6000 (Chile) +52 81 224 000 (Mexico)
Globe House, 4 Temple Place
London
United Kingdom – WC2R 2PG

Company Address
British American Tobacco p.l.c.
Globe House 4 Temple Place
London,
United Kingdom

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Complaints & Reviews — British American Tobacco

11 May, 2021

Kent cigarettes

I have experienced on a number of occasions small holes in Kent cigarettes purchased from different retail outlets in South Africa as well as Pall Mall cigarettes purchased when i was in Mozambique and this renders the cigarette unable to be smoked. At the exorbitant prices we smokers do have to pay, BAT or R.J Reynolds should... Read more➤
9 May, 2021

B&H platinum switch

During the last month maybe 6weeks I have found about 7 cigarettes which don’t have a switch in the filter to press can you please follow up on this. This is very disturbing for the client when this happens and you have to waste these cigarettes Most these packets were purchased at shoprite and the Spar in... Read more➤
I opened a brand new carton of B&H Red yesterday and opened the first packet. After smoking a couple of the cigarettes, I notices holes in 3 of the cigarettes. Upon closer inspection and breaking open the cigarettes, I found a small worm inside one of the cigarettes. I am not sure if there are more inside... Read more➤
Good day, I bought a carton of Benson & Hedges blue switch and in every packet I open there are about 4 of 5 sigaretts without the flavour ball. I am highly disappointed in this. I pay a lot of money an do net get what I pay for. It would be highly appreciated if someone can... Read more➤
Hi. My name is Mariette. I have been smoking B&H Blue switch for quite some time know. This is not the first time that I am buying a packet of cigarettes and then some of the cigarettes are not menthol after I press the ball. Cigarettes are costing a lot of money and if I buy menthol... Read more➤

Service

Hello. Wanting to express their dislike of customer service dobele the so-called branch where there is always not only long queues, but also an employee who performs his work carelessly, we do not explain anything and send to the Cincinatti branch, e.g. We want to know if the account is still blocked and other information related to unlocking the account. Can't such information be provided by dobele.? More about Cincinatti branch. I'm already trying to unlock the account from the beginning of January, but it's already March and nothing. From the beginning we had to pay the debt for the fact that the account was not used, we make a good payment of 39 dollars, we expect to be told in 10 days, than, blocked. Then we go to the branch, we have to write an application, well we did it. It took another 10 days, nothing. Well, as usual to Cincinatti, it turns out that you still have to pay 21 dollars for unlocking. We were in the middle of March, so it turned out that a misspelled application for unblocking, we do not specify the account number. Well, that dictated that we write. The only thing I can not understand is why I could not say it all in one day?

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