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Customer Service:

+44 193 257 8000

+44 191 277 2222

Complaints/ Feedback:

(919) 460-9778

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+3 314 818 5000

France

Legal:

+822 736 8275

Media:

(415) 547-4000

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+453 832 0300

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+86 215 467 4545

China

+4 921 133 8000

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+52 555 207 9983

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+3 902 488 6711

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+1 514 490 2000

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+1 418 524 1222

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Fax:

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Other Info

+1 800 952 5210
+1 916 445 1254 +1 (415) 547-4000
625 Third Street
San Francisco , California
United States – 94107

Company Address

Ubisoft Ltd.

28 Rue Armand Carrel, London Street

Montreuil,

France

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Complaints & Reviews — Ubisoft

5 Apr, 2021

Ubisoft Plus Subscription

My subscription is suspended I already paid it 2 day ago with transaction to prove it I like to play what I paid for I don’t understand why it’s still suspended after two days of being paid for can someone please help me get my subscription up n run my account email is darkensway@***.com

Software and Video Games

17 Mar, 2021

Account locked and unrecoverable

My account was locked because my password “may be compromised” the email I used for the account I made when I was eleven and I no longer have access too. I was not too happy with losing progress but now i can not link my xbox account, tinglyequation0, because it’s still linked to the locked account. I... Read more ➤

Software and Video Games

14 Mar, 2021

I bought a game call rianbow six seage and i cant start the game and ihave issus with start the game

so yesterday I bought a game on Ubisoft it was rainbow six sage for £28 and when the download finish I start playing the game now I’m trying get in the but it keep saying need cod and i don’t get cod to my email please help or i need to refunde my game.

Software and Video Games

11 Mar, 2021

Bug in game?

Hello, Valhalla: 09 march en 10 march i upgraded my bow to max flawless Every time i log in i lose the flawless bow and it’s reset to superior and i don’t cary it. i have to go in items and select it again. Only the gold is gone to upgrade the weapon. First time i lose... Read more ➤

Software and Video Games

9 Mar, 2021

Banned for cheating appeal denied with no evidence

My son has been banned for “cheating” on “Rainbow Six Siege”, he states he has not cheated but his appeal has been denied with no reason/evidence given. This is a ridiculous situation, I would not be going through all this trouble if I believed my son was/had been cheating, if there was some kind of evidence to... Read more ➤

Software and Video Games