More Contact Info

Toll-Free Number:

(866) 735-2901

Customer Service:

Canada

(888) 391-0460

Germany

+49 305 683 7898

+44 808 189 4113

Account And Verification-Related Questions:

(518) 638-0728

Text only

Damage Claims:

(415) 801-0897

Text only

Company Address

Turo

667 Mission St.

San Francisco,

United States

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Complaints & Reviews — Turo

7 Jan, 2021

Trying to rent a car

My husband will drive the car, but I will make the payment

Rentals

1 Jan, 2021

They charged my card $100

I was charged $100 and Im not sure why

Rentals

22 Dec, 2020

Cancelled rental within 14 hours of arrival

Rental was cancelled and no solution offered from Turo. Spent hours on the phone. Disreputable company. This needs to be exposed. User’s recommendation: Stay away!!

Rentals

3 Dec, 2020

They robbed me of my thanksgiving

I was given a car that was in a previous accident. It took 9 hours to replace the car and the cost was at my expense. Turo offered a $20 credit lol, and a $50 Uber credit. I didnt take either. Ive spent over 2k since June but I can no longer justify this companies disregard for... Read more➤

Rentals

23 Oct, 2020

Billed for a car that was turned in on time

I turned in the car on time but the host didnt check until after 7 because he said he was sleeping therefore told me to drop it off at the leasing office which I did. He didnt check in with me until around 7:30 pm at this time I was already renting another vehicle. He…

Rentals