Had a shed built in 2017. I paid an extra $120 to level the shed. Two years later, and it is now un-level. Looked on their website and saw they provide leveling services for a nominal fee, and that’s perfectly fine. Contacted the sales guy who I dealt with during the shed purchase. He never contacted me...
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We placed an order on July 31st for a 12’x12′ Tuff Shed. We received a call from the Las Vegas office and were given a delivery date of August 15. On August 14th in the late afternoon, we were contacted by the same Las Vegas office and told we needed to reschedule because the crew doing the...
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THe door to tuff shed has not been able to close since initial installation. Service men came twice and the issue has not been resolved. This summer it got so bad that I can not close it leaving a big gap. Since it is outside, the gap leaves entry to squirrel and rodents to the storage area....
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I call 8:15 AM to request that the Shed door be repair. Door is not aligned correctly with frame. Causing the door to do not close and there is a gap oughn top of the door frame shed. If it rains the shed will get really wet causing damage to floor and walls. The number that i...
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Purchased a Tuff Shed through Home Depot in Feb. 2019. The installers were great however the roof trusses did not fit properly and they had to rebuild them. Biggest issue I’m having is getting Tuff Shed to finish the job. They did not give the installers enough roofing material to complete the roof cap. Have tried several...
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Fraud
Fraudulent company!?.. after placing the order, promises fast delivery of the freezer, issues a prepayment invoice, which supposedly ensures faster execution of the order, .... does not fulfill the order within the promised terms, .... offers to write an application for a refund, but does not refund, only feeds with promises and foolish reservations that the decisions on the repayment period are made by the accounting, and referring to its decision, the money is promised to be repaid after 1.5 months! FRAUD!
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