Good day my name is Shireen Pillay cell -[protected] acc.no [protected] i purchased i pair earing on the 7th May 2021 and put on the following day Saturday 8th may 2021. i had it on for half an hour and the earing had come of. i found it and put it back in the box because i...
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The store manager in pinecrest is very rude and he doesn’t know how to talk and treat customers that guy is disgusting attitude
I’m very disappointed in truworths bad customer service… I also work in a retail and I live far so in my off days I can’t come to the town to shop…so I only go to truworths in my lunch or tea time but each time I get there, there is a long que and only one cashier...
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Good day I am in need of your urgent assistance. I bought a Hisense E50 lite cellphone on the 14 of April 2021 with your Truworths store in Hemingway’s East London. Please see slips attached. I was told that I cannot use my telkom sim card until 7days for purpose of gaurantee. This information was only given...
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Attitude of staff member re approach on the wearing of a mask. I entered the store at Game City with a plastic face mask. As I entered the store I was approached by the staff member by telling me rather abruptly that I may not enter the store because I did not have a mask on. I...
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Poor service
Unfortunately, due to an emergency, I chose the iExpress service because Telstra service centers are closed. So I ordered internet from Telstra home, which is delivered by iExpress courier, I indicated the delivery date 24. 04. 2020. And the time from 18:00 to 22:00. I ordered a few days ago, but on the day of delivery the plans for the evening changed, then I waited for the sms from iExpress to be able to change the delivery date, but I didn't receive the sms either. In the evening, the courier calls and asks if I am home, because after 4 minutes it will be present. Unfortunately, nothing could be said. There was a very unpleasant situation, which is not the first time. I didn't write a complaint the last time, but there was a situation where the order had one delivery date but was delivered the next day, which also seemed strange. Next time, I'll avoid this service and don't recommend it to others!
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