More Contact Info

Customer Service:

International

+3 491 116 0765

Customer Service Number:

(646) 568-7507

Legal:

+44 870 175 6104

GDRP Inquiries

Media:

+3 161 105 6045

International Campaign Manager

Fax:

+34 91 754 5683

Other Info

+34 911 160 765 (Spain & International) +1 646 568 7507 (United States) +1 613 699 1162 (Canada) +44 870 099 0971 (United Kingdom) +353 818 274 072 (Ireland) +61 388 205 378 (Australia) +64 99 853 516 (New Zealand) +43 123 046 1113 (Austria) +32 70 354 719 (Belgium) +45 78 791 031 (Denmark) +358 20 020 302 (Finland) +33 821 610 761 (France) +49 699 675 9148 (Germany) +30 211 198 3786 (Greece) +39 282 951 839 (Italy) +31 208 082 817 (Netherlands) +47 23 960 885 (Norway) +351 707 501 997 (Portugal) +34 902 909 981 (Spain) +46 844 683 618 (Sweden) +41 315 280 581 (Switzerland) +91 117 127 9057 (India) +81 345 894 815 (Japan) +65 31 581 467 (Singapore) +54 115 984 2113 (Argentina) +55 614 042 1065 (Brazil) +52 155 4162 2959 (Mexico)
c/Albasanz, 15, 2º Izq
Madrid
Spain – 28037

Company Address

Travelgenio S.L.

c/Albasanz, 15, 2º Izq.

Madrid,

Spain

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Complaints & Reviews — TravelGenio

6 Jul, 2021

E-ticket and payment concern

I used travelgenio to book a ticket, on the website written that I will be charged only 4,567.30 when using Visa card. Later did I know after putting all the details of the visa card, travelgenio charged 4,702qr. E-ticket is not confirmed as well and cannot be printed right after the payment. User’s recommendation: Don’t book on... Read more ➤

Travel and Vacations

5 Jul, 2021

After my name correction. Did not receive my new tickets yet

Hi team. This is very disgusting. I have booked the ticket with wrong name and asked to change the name and have paid 50euros … later the agent said we will issue a new ticket.. Later when I checked my status tickets was showing cancled and contacted coustmer services they said it is in process. Approximate time... Read more ➤

Travel and Vacations

5 Jul, 2021

Check the mail we sent you and request a refund

We keep sending emails to your customer service. But no answer. I don’t know how many emails were sent. I also requested cancellation of the reservation on the Travel Genio site. However, I get an email saying that it is still being checked, and there is no response. It seems like my request is being ignored over... Read more ➤

Travel and Vacations

5 Jul, 2021

Wrong confirmation

I booked a flight with baggage And you send me confirmation with no bags!!!! Please contact me as I can not contact you at all Waiting is too long

Travel and Vacations

5 Jul, 2021

Refunds are fraudulently kept by travelgenioF

Dont book on this site for any travel Do it book on this site. This is purely a mafia. If for some reason the airline or hotel you join cancels the reservation or you need a valid refund, you will not get it. The prices also change from the initial to when you try to hook. I... Read more ➤

Travel and Vacations

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4 Aug, 2021

"Accessories for my SHARK RV1100"
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⤷ Shark | 80 reviews

31 Mar, 2021

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20 Jul, 2021

"They are such scam artist. Only there workers of this company have access to change my information. I do not recommend this company to anyone. We are not done yet!!"
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⤷ Care.com | 9 reviews

12 Jul, 2021

"I haven’t received my purse. I need a full refund. I don’t want the shoes anymore. I been calling for a week and place on hold for hours. No one don’t answer to get my name. I’m very disappointed"

⤷ Steve Madden | 23 reviews

11 Aug, 2021

"Trash and recycling pickup"

⤷ Waste Management [WM] | 40 reviews

21 Apr, 2021

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⤷ Adidas | 58 reviews

The thing is, I called on the fly and ordered food for work... Everything would have gone well if the telephone operator taught a little Australian there... About how often I go there to eat the menu I know very well.. I ordered fried potatoes with meatballs and on top of more mushroom sauce as well as sweet... I waited an hour and a half FINALLY the driver with the food arrives Here you were... When you opened the box, it could be that inside there was not what I had ordered (there was mashed potatoes with a caponade and in the second dish naked mushroom sauce with 2 meatballs) : ((Sorry...