I am tired of dealing with the horrendous service form Toyota Financial Services Customer Service and their RESOLUTION DEPARTMENT. I have made more than 6-8 calls to Toyota Financial Services just to wait at times 21 or 41 minutes or more at times. I waited because…
I authorized a payment on my Toyota Lease only to find out Toyota authorized a duplicate payment. When I called to cancel the payment, the system hung up on me twice. By the time I got ahold of a person, the payment had already been approved, so they couldn’t cancel it. I requested a refund, but they...
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I AM VERY UPSET In regard to THE PAYMENT OPTIONS TOYOTA FINANCIAL HAS TO OFFER THEY WILL NOT LET YOU PAY WITH A DEBT CARD UNLESS YOU ARE 20 DAYS LATE ON CAR PAYMENT SO IAM 20 DAYS EARLY AND THEY Won’t LET YOU PAY BECAUSE THEY SAY THAT THEY GET CHARGED FOR TAKING A DEBIT CARD...
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I called almost two weeks ago to request a release letter for my 2002 4 Runner. As of today I have not received the letter. (2-4-21). I made 3 calls to your company and was finally promised that it will be mailed and I will receive it in two days. I am hoping that it will be...
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Original review updated by user Jan 01, 2021 In addition to mis-applying payments and denying it in spite of proof presented, their end of lease practices are inexplainable. I paid off my lease in full, and they threatened me with extra charges for breaking my lease, even though I followed their instructions in paying off the lease...
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